<hi xmlns="http://www.tei-c.org/ns/1.0" rend="bold" style="font-size:11pt">Boiano, Stefania, Ann Borda, Guiliano Gaia, Stefania Rossi und Pietro Cuomo</hi> <hi xmlns="http://www.tei-c.org/ns/1.0" style="font-size:11pt" xml:space="preserve">. 2018. „Chatbots and New Audience Opportunities for Museums and Heritage Organisations.“ In </hi> <hi xmlns="http://www.tei-c.org/ns/1.0" rend="italic" style="font-size:11pt">Electronic Visualisation and the Arts</hi> <hi xmlns="http://www.tei-c.org/ns/1.0" style="font-size:11pt">, 164–171.</hi>